/cart/ and /checkout/) from HTML caching.Troubleshooting & Diagnostics
Quick diagnostic solutions for common setup issues on WooCommerce stores.
1. Fee or Discount Does Not Appear
- Verify that the rule status toggle is set to Enabled in iPow Core settings.
- Check whether your cart subtotal meets the Minimum Cart Value requirement.
- Ensure the target payment method matches the exact gateway selected by the customer.
2. Page Caching & Fragment Issues
Aggressive caching plugins (such as WP Rocket, LiteSpeed Cache, or Redis Object Cache) may cache stale checkout subtotal fragments.
Excluding Checkout from Cache
Ensure your caching plugin excludes WooCommerce cart and checkout URIs (
3. Payment Gateway Not Visible
If a payment gateway is disabled in core WooCommerce Settings (WooCommerce → Settings → Payments), iPow Core cannot apply rules to it.
4. Checkout Plugin Conflicts
Third-party one-step checkout plugins or custom checkout layout builders may override standard WooCommerce AJAX cart calculation hooks. Test by temporarily switching to the default Storefront theme.
5. Licence Key Validation Failures
Ensure your domain has not exceeded its site activation limit (1 site for Starter, 5 for Business, 25 for Agency). Deactivate unused staging domains through the account-management link supplied with your order.
6. WordPress & WooCommerce Version Check
iPow Core requires WordPress 6.0+, WooCommerce 8.0+, and PHP 7.4+. Update outdated core plugins to maintain compatibility.