Privacy Policy

At IPOW HOSTING LLC ("IPow Core", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ipowcore.com, use the IPow Core WordPress plugin, or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our plugin.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site or Plugin includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Plugin Usage Data

When you install and use the IPow Core plugin on your WordPress site, we collect non-sensitive diagnostic data to ensure the service functions correctly. This includes: WordPress version, PHP version, plugin version, and backup success/failure status points. We do NOT collect, access, or store the contents of your actual database, files, or customer data contained within your backups. Your backups are encrypted and stored entirely on your authorized cloud storage provider (e.g., Google Drive, Dropbox).

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our services to:

• Create and manage your account.
• Process your payments and refunds via our Merchant of Record.
• Deliver the services you requested.
• Email you regarding your account or order.
• Monitor and analyze usage and trends to improve your experience.
• Notify you of updates to the plugin.
• Respond to product and customer service requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing (Paddle.com), data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

IPOW HOSTING LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: privacy@ipowcore.com